All core values
Performance
Maintainability
Creating work that others can reliably understand, operate, and update after its original creator moves on.
Behaviors
- Documents essential operating steps
- Uses understandable structures instead of clever shortcuts
- Budgets time for routine upkeep
Anti-patterns
- Systems only one person understands
- Launching without an ongoing owner
- Treating maintenance as less valuable than new work
Reinforce it with
- Handover checks
- Maintenance capacity in planning
- Reviews by the people who will operate the work
Maintainability measures success beyond the launch day.