All core values
Performance
Preparedness
Building and practicing the capability to respond to foreseeable disruptions before they happen.
Behaviors
- Rehearses realistic disruption scenarios
- Keeps emergency contacts and instructions current
- Cross-trains coverage for critical tasks
Anti-patterns
- Plans that have never been tested
- Critical knowledge held by one unavailable person
- Assuming disruptions will happen to someone else
Reinforce it with
- Scenario exercises
- Regular continuity-plan reviews
- Backup coverage checks
Preparedness turns a crisis response from improvisation into a practiced capability.