All core values
Performance
Quality
Holding the work to a standard users and teammates can feel, not just one a checklist can prove.
Behaviors
- Reviews the work as a user would experience it
- Fixes the small flaw no one asked about
- Refuses to ship known broken things
Anti-patterns
- Shipping to a date and never returning
- Quality as a separate team's job
- Testing only what is easy to measure
Reinforce it with
- Peer reviews with real standards
- Definition of done that includes user experience
- Time budgeted for polish
Quality is the reputation the work builds every time it is touched.