All core values
Performance
Reliability
Being the person or team whose word can be planned around without a backup plan.
Behaviors
- Renegotiates early instead of failing quietly
- Delivers boring, dependable quality
- Closes loops without reminders
Anti-patterns
- Heroics covering chronic slippage
- Overcommitting to look eager
- Silence when things go sideways
Reinforce it with
- Commitment tracking in reviews
- Escalation norms that reward early flags
- Praise for quiet dependability
Reliability turns coordination from negotiation into assumption.