All core values
Performance
Responsiveness
Answering people and problems quickly enough that momentum survives.
Behaviors
- Acknowledges requests even when the answer waits
- Sets expectations on timing
- Unblocks others before starting new work
Anti-patterns
- Inbox silence for days
- Instant replies that dodge real answers
- Responsiveness that destroys deep work
Reinforce it with
- Agreed response-time norms
- On-call rotations for internal requests
- Protected focus blocks alongside them
Responsiveness is how a team keeps each other moving.