All core values
Performance
Systems thinking
Seeing how parts connect and fixing the system, not just the symptom, when something breaks.
Behaviors
- Asks 'what made this likely?' after incidents
- Maps upstream causes before assigning blame
- Designs fixes that prevent recurrence
Anti-patterns
- Firefighting the same issue repeatedly
- Blaming individuals for systemic failures
- Quick fixes that create new problems
Reinforce it with
- Root-cause analysis rituals
- Cross-functional system maps
- Incentives that reward prevention
Systems thinking is the habit of solving problems that stay solved.