All core values
People
Boundary spanning
Connecting groups with different functions, locations, or perspectives so important work does not stall at their boundaries.
Behaviors
- Brings upstream and downstream teams into planning
- Translates specialist language for other functions
- Connects colleagues who are solving related problems
Anti-patterns
- Optimizing one department at another's expense
- Discovering dependencies only at handoff
- Treating different terminology as incompetence
Reinforce it with
- Cross-team liaison roles
- Joint reviews of handoffs
- Short exchanges across functions
Boundary spanning makes the spaces between teams part of someone's work.