All core values
People
Citizenship
Contributing to the health of the whole organization beyond your job description.
Behaviors
- Helps onboard new colleagues unprompted
- Flags broken processes and helps fix them
- Represents the company well outside it
Anti-patterns
- 'Not my job' as a reflex
- Free-riding on shared spaces and systems
- Citizenship expected but never recognized
Reinforce it with
- Peer-nominated citizenship awards
- Time for community and cross-team work
- Promotion criteria that include organizational contribution
Citizenship is the difference between a workforce and a community.