All core values
People
Coaching
Helping people grow by asking more than telling, and by believing in their capacity before they do.
Behaviors
- Asks questions before giving answers
- Gives feedback that is specific and actionable
- Creates stretch opportunities with support
Anti-patterns
- Telling people exactly what to do
- Feedback only when something is wrong
- Development as a reward for favorites
Reinforce it with
- Manager-as-coach training
- Regular growth conversations
- Peer coaching circles
Coaching is how a culture turns experience into capability.