All core values
People
Communication
Sharing information in a way that creates alignment, reduces anxiety, and invites contribution.
Behaviors
- Defaults to public channels over DMs
- Repeats key messages in different formats
- Listens as much as broadcasts
Anti-patterns
- Information hoarded as leverage
- Over-communicating without a point
- Using meetings to replace writing
Reinforce it with
- Async updates with clear owners
- Communication charters by team
- Feedback loops on message clarity
Communication is the circulatory system of culture.