All core values
Trust
Due process
Giving people a clear, consistent procedure and a genuine opportunity to respond before consequential judgments are made.
Behaviors
- Explains the concern and the review process
- Hears all relevant perspectives before deciding
- Provides a route to appeal significant decisions
Anti-patterns
- Acting on rumors without investigation
- Punishing someone before hearing their response
- Changing the process for senior employees
Reinforce it with
- Documented investigation procedures
- Reviewer training
- Accessible appeal channels
Due process makes fairness dependable when the stakes are high.