All core values
People
Harmony
Maintaining cooperative, low-friction relationships while still getting the real work done.
Behaviors
- Defuses tension before it hardens
- Finds the common ground in disputes
- Adjusts style to work well with different people
Anti-patterns
- Harmony that suppresses necessary conflict
- Peace kept by avoiding decisions
- Agreement in the room, resistance outside it
Reinforce it with
- Mediation skills for managers
- Norms for disagreeing without damage
- Check-ins that surface friction early
Harmony done well is not the absence of conflict — it is conflict that leaves relationships intact.