All core values
People

Hospitality

Making newcomers and teammates feel genuinely welcome, oriented, and able to contribute quickly.

Behaviors

  • Prepares for new arrivals before they start
  • Introduces people across the team proactively
  • Checks in after first meetings and first failures

Anti-patterns

  • Onboarding as paperwork
  • Leaving newcomers to figure it out alone
  • Hospitality only for senior guests

Reinforce it with

  • Structured first-week experiences
  • Buddy systems beyond onboarding
  • Norms that invite contribution from day one
Hospitality is the welcome that turns strangers into teammates.