All core values
People
Kindness
Treating people well because it's the right way to work, not because there's something to gain.
Behaviors
- Defaults to generous interpretations
- Helps without keeping score
- Delivers hard feedback with care
Anti-patterns
- Kindness that avoids accountability
- Niceness used to manipulate
- Being kind only to people with power
Reinforce it with
- Peer recognition for acts of kindness
- Feedback training that pairs care with clarity
- Hiring for how people treat others
Kindness is the choice that makes every interaction a little more human.