All core values
People
Servant leadership
Leading by removing obstacles and growing people rather than collecting authority.
Behaviors
- Asks what is in the way
- Takes the blame and shares the credit
- Spends time developing successors
Anti-patterns
- Service language with command behavior
- Leaders too helpful to let people grow
- Avoiding hard decisions to seem kind
Reinforce it with
- Manager scorecards based on team growth
- Skip-level feedback on leaders
- Promotion criteria that include developing others
Servant leadership makes authority useful instead of decorative.