All core values
People
Thoughtfulness
Considering the impact of your words, decisions, and actions on others before acting.
Behaviors
- Thinks about who a decision affects before making it
- Chooses words with care in hard conversations
- Anticipates what colleagues will need
Anti-patterns
- Overthinking that never becomes action
- Carelessness excused as speed
- Consideration only for people with power
Reinforce it with
- Decision templates that include affected parties
- Pause-before-send norms for hard messages
- Recognition for quiet consideration
Thoughtfulness is empathy with a plan attached.