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Keith C. Norris

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CEOKPI Fire — Author, 'Fire Starter: How to Ignite Improvement'

Focus areas
LeadershipChange ManagementEmployee Engagement

About

Keith C. Norris is the CEO of KPI Fire and the author of 'Fire Starter: How to Ignite Improvement.' He has spent more than two decades building software and methods that help companies manage, measure, and accelerate their improvement portfolios. His work connects operational excellence with the cultural behaviors that make improvement stick.

Ideas they're known for

  • Improvement as a daily operating rhythm, not an annual initiative
  • Strategy connected to the work through visible metrics
  • Frontline ideas tracked to real financial impact

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