Continuous Improvement Leader — Featured on KPI Fireside — EP 16 & EP 17
Dr. Gwendolyn Galsworth works with teams on continuous improvement and operational excellence, where culture is measured by what people do rather than what's posted on the wall. In KPI Fireside episode 17, Dr. digs into Leading Through Obeya and Metrics That Drive, drawing on real implementations rather than theory. The through-line is capability: leaving teams able to run the system without outside help.
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What Is a Culture Assessment? (Definition, Questions & Framework)
A practical definition of a culture assessment, an 8-dimension framework, example questions for each dimension, and how to run one with your leadership team and act on what it shows.
The Promotion Test: Do Your Values Affect Who Advances?
An illustrative organization replaces 'leadership presence' and 'fit' with a promotion evidence standard that connects values to conduct at the next level.
When a Star Performer Breaks the Values
A top producer treats a colleague badly. Leadership does nothing. The real message is now clear to everyone. A case study in what consequences actually teach.
Founder & President — The Table Group — Author, 'The Advantage'
One of the most widely read voices on team health and organizational clarity. Best known for reframing culture as a competitive advantage, not a soft asset.
Organizational Psychologist, Professor — The Wharton School — Author, 'Think Again'
Wharton's top-rated professor and one of the most cited voices on how people work at their best. Focuses on generosity, rethinking, and originality inside teams.
CEO — KPI Fire — Author, 'Fire Starter: How to Ignite Improvement'
Helps organizations turn improvement into a daily operating rhythm. Combines continuous-improvement systems with leadership discipline so culture becomes measurable.