Continuous Improvement Leader — Featured on KPI Fireside — EP 71
Founder of Spyglass Ops, which pioneered the operator placement model — embedding a fractional COO in a business while the search for a permanent hire is underway. Former two-time startup COO and operations coach to hundreds of founders. On KPI Fireside EP 71: "Founder Chaos to Scalable Systems."
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What Is a Culture Assessment? (Definition, Questions & Framework)
A practical definition of a culture assessment, an 8-dimension framework, example questions for each dimension, and how to run one with your leadership team and act on what it shows.
The Promotion Test: Do Your Values Affect Who Advances?
An illustrative organization replaces 'leadership presence' and 'fit' with a promotion evidence standard that connects values to conduct at the next level.
When a Star Performer Breaks the Values
A top producer treats a colleague badly. Leadership does nothing. The real message is now clear to everyone. A case study in what consequences actually teach.
Founder & President — The Table Group — Author, 'The Advantage'
One of the most widely read voices on team health and organizational clarity. Best known for reframing culture as a competitive advantage, not a soft asset.
Organizational Psychologist, Professor — The Wharton School — Author, 'Think Again'
Wharton's top-rated professor and one of the most cited voices on how people work at their best. Focuses on generosity, rethinking, and originality inside teams.
CEO — KPI Fire — Author, 'Fire Starter: How to Ignite Improvement'
Helps organizations turn improvement into a daily operating rhythm. Combines continuous-improvement systems with leadership discipline so culture becomes measurable.