Quality Management Pioneer — Founder, Juran Institute
Joseph M. Juran was a quality-management pioneer who helped establish quality as a management discipline, not only a shop-floor technique. He is associated with the quality trilogy (quality planning, quality control, and quality improvement) and with applying the Pareto principle to quality. He founded the Juran Institute, which maintains a history of his work.
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What Is a Culture Assessment? (Definition, Questions & Framework)
A practical definition of a culture assessment, an 8-dimension framework, example questions for each dimension, and how to run one with your leadership team and act on what it shows.
The Promotion Test: Do Your Values Affect Who Advances?
An illustrative organization replaces 'leadership presence' and 'fit' with a promotion evidence standard that connects values to conduct at the next level.
When a Star Performer Breaks the Values
A top producer treats a colleague badly. Leadership does nothing. The real message is now clear to everyone. A case study in what consequences actually teach.
Founder & President — The Table Group — Author, 'The Advantage'
One of the most widely read voices on team health and organizational clarity. Best known for reframing culture as a competitive advantage, not a soft asset.
Organizational Psychologist, Professor — The Wharton School — Author, 'Think Again'
Wharton's top-rated professor and one of the most cited voices on how people work at their best. Focuses on generosity, rethinking, and originality inside teams.
CEO — KPI Fire — Author, 'Fire Starter: How to Ignite Improvement'
Helps organizations turn improvement into a daily operating rhythm. Combines continuous-improvement systems with leadership discipline so culture becomes measurable.