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Sylvie Fortier

Continuous Improvement & Operational Excellence LeaderCulture Experts Directory

Focus areas
Continuous ImprovementOperational ExcellenceLeadership

About

Sylvie Fortier is a continuous improvement and operational excellence practitioner focused on cultures where frontline problem-solving is routine. Her work centers on giving teams the standard work, the visibility, and the permission to fix what's in front of them. The result is improvement that comes from the people doing the work rather than from a project office.

Ideas they're known for

  • Frontline problem-solving made a daily habit
  • Standard work as a foundation for improvement
  • Coaching leaders to ask instead of instruct

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